Privacy Policy

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Teststeel Industries (“We”, “Us”, “Our”) operates this website and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you access our website or communicate with us regarding steel sourcing, fabrication, or industrial projects.

By using this website or contacting us through forms, email, or phone, you consent
to the practices described here.

Information We Collect

We collect information relevant to project communication, client engagement, and operational requirements, either directly from you or through your interactions with our website.

Information we may collect includes:

● Contact details: Name, phone number, email address, and company
name.

● Project information: Type of fabrication, steel requirements, quantities, and
timelines.

● Technical data: IP address, browser type, device information, and
interaction with website pages.

● Communication history: Emails or queries sent to us regarding products or
services.

How We Use Your Information

Your personal and project-related information is used only for operational, communication, and service purposes:

● Responding to enquiries: Providing detailed project information,
quotations, or consultation.
● Service delivery: Coordinating sourcing of steel materials, fabrication
schedules, and project execution.
● Project updates: Informing clients about order status, delays, or delivery
timelines.
● Website optimisation: Understanding how users interact with our website
to improve navigation and service access.
● Compliance purposes: Maintaining records to meet legal, contractual, and safety requirements in steel fabrication projects.

Sharing of Information

We maintain a strict need-to-know policy for sharing information:

● Internal team: Only authorised sales, technical, and project personnel have access to relevant data.
● Service providers: Third-party service providers may process data solely to support project management, website functionality, or analytics. They are bound by confidentiality agreements.
● Legal and regulatory authorities: We may disclose personal information if required by law, government orders, audits, or legal proceedings.
● Business transfers: In case of mergers, acquisitions, or the sale of assets, relevant personal data may be transferred to the new entity, maintaining confidentiality obligations.

Data Retention

Your information is retained only for as long as necessary to:

● Complete the project or enquiry
● Maintain communication history for ongoing client relationships
● Comply with legal, safety, or contractual obligations

After this period, data is securely deleted or archived according to internal retention policies.

Data Security

● Encrypted storage of electronic data
● Secure servers and firewalls
● Limited internal access based on role and responsibility
● Confidential handling of project specifications, client details, and pricing

Despite these measures, we cannot guarantee absolute security for internet-transmitted information, but we take all reasonable steps to prevent unauthorised access or misuse.

Cookies and Tracking

● Analyse website traffic and usage patterns
● Improve website navigation and content display
● Remember preferences like country, language, or form entries

You can disable cookies via your browser, but some website features may not function optimally without them.

Third-Party Links

Our website may include links to suppliers, partners, or industry resources. Teststeel Industries is not responsible for the privacy practices of these third-party websites. We recommend reviewing their respective privacy policies.

Your Rights

You have the right to:

● Access your data: Request a copy of the personal information we hold about you.
● Correct inaccuracies: Update incorrect contact or project information.
● Request deletion: Ask for the removal of information no longer required.
● Limit processing: Restrict usage of data for communication or analytics.
● Withdraw consent: Revoke consent previously provided for
communication, where applicable.

How to exercise your rights:
Email: sales@teststeelindustries.com
Phone: +91 9840138528

We respond to requests within 30 days and provide updates on progress or any necessary extensions.

Contact Us

For questions or concerns regarding this Privacy Policy or your personal data:

Teststeel Industries
Survey No.271/1, Plot No. 1, E Elanthanoor, Sadayankuppam, Manali New Town, Manali, Chennai, Edayanchavadi, Tamil Nadu 600103

Email: sales@teststeelindustries.com
Phone: +91 9840138528